At gamezome, your personal data is treated with the same care we put into every game we offer. This Privacy Policy explains exactly what we collect, why we collect it, how we protect it, and what rights you have as a player under Philippine law.
Last Updated: January 1, 2026Six core principles that guide how gamezome handles every piece of data you share with us.
All data transmitted between your device and gamezome is protected by industry-standard TLS encryption. Your gamezome login credentials and financial details are never stored in plain text.
gamezome processes all personal data in full compliance with the Data Privacy Act of the Philippines (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC).
gamezome will never sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the gamezome platform and to meet our legal obligations.
We tell you exactly what data we collect and why. No hidden tracking, no undisclosed profiling. If our data practices change in any material way, we will notify you before the changes take effect.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and port your personal data. gamezome provides clear channels to exercise every one of these rights without friction.
gamezome only collects the personal data that is strictly necessary for account registration, KYC verification, payment processing, and regulatory compliance. We do not collect data for its own sake.
gamezome ("we," "us," "our," or "the Platform") is an online gaming and entertainment platform operating under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). gamezome offers a range of gaming services to registered players in the Philippines, including live casino games, slot games, bingo, jackpot games, boxing and sports betting, and related account and payment services.
For the purposes of the Data Privacy Act of the Philippines (Republic Act No. 10173, hereinafter "DPA"), gamezome acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and website visitors. This means gamezome determines the purposes and means by which your personal data is processed.
gamezome has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with the DPA and this Privacy Policy. Contact details for the DPO are provided in Section 13 of this policy.
gamezome collects personal data through several channels: directly from you when you register and use the platform, automatically through your use of the gamezome website, and from third-party sources such as payment processors and identity verification services. The categories of personal data we collect are as follows:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government ID number, ID document images | Provided by you during registration and KYC |
| Contact Data | Email address, mobile number, residential address (city, province) | Provided by you during registration |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Provided by you; received from payment processors |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, bonus usage | Generated automatically through platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Collected automatically via cookies and server logs |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Generated through your interactions with gamezome support |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS, preferred game categories | Provided by you; inferred from platform behavior |
gamezome does not collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent.
gamezome uses the personal data we collect for the following specific purposes. We will not use your data for any purpose that is incompatible with those listed below without first obtaining your consent or establishing a new lawful basis for processing.
Under the Data Privacy Act of the Philippines, gamezome must have a lawful basis for each processing activity. The legal bases on which gamezome relies are as follows:
gamezome does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
gamezome uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze how the site is used. The types of cookies we use are as follows:
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the gamezome platform, including the gamezome login function. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.
gamezome retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR licensing requirements; AML obligations |
| Financial Transaction Records | 10 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| Gaming History | 5 years from date of play | PAGCOR regulatory requirements; dispute resolution |
| Customer Support Records | 3 years from last interaction | Legitimate interests; dispute resolution |
| Marketing Preferences | Until consent is withdrawn | Consent |
| Technical / Log Data | 90 days from collection | Security and fraud prevention |
When personal data is no longer required, gamezome will securely delete or anonymize it in accordance with our internal data disposal procedures. Anonymized data that can no longer be linked to an individual may be retained indefinitely for statistical and analytical purposes.
gamezome implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security framework includes:
Under the Data Privacy Act of the Philippines, you have the following rights with respect to your personal data held by gamezome. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 13.
gamezome will not charge a fee for exercising any of the above rights in ordinary circumstances. We may charge a reasonable administrative fee if requests are manifestly unfounded or excessive. We will respond to all rights requests within 15 business days of receipt.
gamezome employs age verification measures during the registration process to prevent minors from accessing the platform. If gamezome becomes aware that personal data has been collected from an individual under the age of 21 without verifiable parental consent, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and you believe that your child under the age of 21 has registered on gamezome or provided personal data to us, please contact our Data Protection Officer immediately using the contact details in Section 13. We will investigate and take appropriate action within 48 hours of receiving your report.
gamezome also encourages parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. The gamezome platform is designed exclusively for adult entertainment and is not suitable for individuals under 21 years of age.
gamezome primarily processes and stores personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where gamezome uses internationally hosted cloud infrastructure or game content delivery networks.
Where such international transfers occur, gamezome ensures that appropriate safeguards are in place to protect your personal data in accordance with the DPA and the standards set by the National Privacy Commission. These safeguards may include:
gamezome will not transfer your personal data to jurisdictions that do not provide an adequate level of protection without first implementing appropriate contractual safeguards and, where required, obtaining your consent.
gamezome reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made to this policy, gamezome will:
Your continued use of the gamezome platform after the effective date of any amendment to this Privacy Policy constitutes your acknowledgment of the updated policy. If you do not agree with the changes, you may request account closure by contacting gamezome customer support before the effective date.
We encourage you to review this Privacy Policy periodically to stay informed about how gamezome is protecting your personal data. The most current version of this policy will always be available at gamezome.com/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by gamezome, please contact our Data Protection Officer through the following channel:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government website and offices in Manila.
gamezome is committed to resolving all privacy concerns promptly and transparently. We encourage you to contact us first so we have the opportunity to address your concern before you escalate to the NPC.
Now that you understand how we protect your privacy, create your account and start playing. Slots, live casino, bingo, jackpot games, and boxing bets — all waiting for you.